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A Case for Cooperation Between Machines and Humans

May 21, 2021

This article covers the mission to create Human-Centered Artificial Intelligence (HCAI) that is reliable, trustworthy, and safe. Ben Shneiderman, Professor of Computer Science at the University of Maryland, has pursued the larger goal of more humanistic computer systems for decades, and lately he has focused his attention on the risks and inequities that artificial intelligence and machine learning have surfaced. His recent paper on the topic expounds on designing computer systems to augment humans' abilities – rather than replace them – with a two-dimensional model to evaluate the appropriate amount of human control and computer automation. At its most extreme, systems without human control create the framework for dissolving our ethical responsibility as humans, the sort of dystopic scenario that permeates the public imagination and should be obviated.

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